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  • How do I earn rewards for my purchases?
    You must "Log In or Sign Up" to become a member of THE Dispensary Rewards. View THE Dispensary Rewards Here You can gain EXTRA points by using our referral program. View THE Dispensary Referral Program Here
  • How long will it take for my order to be ready after it is placed?
    Typically, your order will be ready within 5-20 minutes after it has been received. It will depend on "busyness" and wait times! You will receive an email confirmation when your order is ready for pickup.
  • What is Bankful?
    Bankful is our credit card processor the is used to be able to take your order! Bankful is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS); which will keep your information secure and safe.
  • Why does it ask for "Delivery Details" and "Shipping" at checkout?
    We are working with our online platform host to change the wording to be more accurate throughout the checkout process. You will not be delivered or shipped any product! Whichever location you place your order; is where you need to pickup.
  • Do I need to be a Virginia resident to place an order?
    No - you do not need to be a Virginia resident to place an order. You must simply present your valid I.D. on arrival, and be 21+.
  • When I put in an out of State address - It won't let me order...
    We have geographically set up ordering to ensure orders will be obtained. By allowing "out of State" ordering to happen; it only furthers confusion and appears that we are "shipping product"; which we do not do. Addresses that are within the "geographic boundaries" will be able to successfully place an order. If you are just passing through with an out of State address; you can simply enter in the "Store Address" found below: 404 Kings Hwy. B, Fredericksburg, VA 22405
  • Is it card payments only?
    Yes - We are only able to accept card payments through the online store. There are devices and accessories that can be purchased with cash in-store.
  • Why does my transaction keep declining?
    If your order keeps getting declined, please contact your bank to make sure they are not putting the purchase on hold; as the transaction takes place in Wisconsin and may appear fraudulent.
  • How is this Legal?
    The Federal Farm Bill that was passed in 2018 legalized Hemp throughout the entire country. In Wisconsin, the Statute 94.55 states further that Hemp and ALL OF ITS DERIVITIVES; as long as the Delta-9 THC does not exceed 0.3%. ​ This being said, Hemp derived Delta-8 THC; which is a naturally occurring cannabinoid found within the plant can be extracted, and used to make these products! ​ Read More about legality here.
  • Is this CBD or THC?
    Yes it is...Delta-9 THC (Which is found in Marijuana) is not the only Tetrahydrocannabinol (THC) that naturally occurs within Cannabis. In fact, there are over 100 naturally occuring Cannabinoids found within the plant; the most common being Delta-9 THC and CBD. Other forms of THC are pretty much identical molecularly and produce their own unique effects depending on what Cannabinoid you are using. With that being said, every BODY is different so always START LOW - GO SLOW! ​ So is a "REAL THC".
  • Do I need a Medical Card to purchase?
    You do not need a medical card to purchase from our stores. You just need a valid I.D. and 21+ in all of our locations. ​ We will require you to present your valid I.D. at all locations on arrival - Please have I.D. ready!
  • Are we hiring?
    We appreciate your interest in starting a career at THE Dispensary. We are continuously growing and always looking for individuals who are passionate about cannabis and want to spread their knowledge to the world. If you are looking to start your career in cannabis, and enjoy a stress-free environment with benefits and sales based bonuses - apply today on our Careers Page.
  • Do we ship product?
    We do not currently offer shipping of our product because we want to be able to properly verify the age of our consumers due to our products strong effect - sorry for the inconvenience. We do not want our product to end up in the wrong hands!
  • Vendors looking to have their product at THE Dispensary...
    Thank you for your interest in having product in-store. Feel free to stop in our nearest location and the store manager can hear you out further and get any information/samples you may have. If the manager feels that the product might be a good fit for THE Dispensary, then we will go to our corporate office to be discussed. Thank you again for your interest!
  • Will Delta-8 THC, Delta-10 THC, THCP or THCA show up on a drug test?
    Most of our products are different forms of THC including Delta-8 THC, Delta-10 THC and THCP. These forms of THC have the same molecular structure, and can definitely show up on a drug test! If you are considering using THC and get drug tested; it may be best to avoid using these products.
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